Cancellation, payment and no show conditions 



* Payment is made in full to the hotel reception upon departure from the hotel. No deposit is charged. Dan Hotels DOES NOT charge credit cards prior to arrival.
* Prices are quoted are in US Dollars and  includes all taxes, service charges and breakfast.
* Guests with a foreign nationality with a B2 or B3 visitors permit stamped in their foreign passport, are exempt from VAT. All other guests - Israelis - are charged 16% VAT according to prevailing Israeli law (excluding Eilat). 
* After arrival in the hotel, amendments can be made at the hotel's reception desk. 
* Until arrival in the hotel, please send amendments and cancellations to the same e-mail address from which you will receive your confirmation, or by calling Israel 972-(0)2-6450668. Calling from abroad, you don't require the 0, and calling from Jerusalem, you don't require the 02. You can also fax changes to the above number.
* If you cancel or amend, you MUST receive either a cancellation number and the name of the person you spoke to, or receive confirmation of your cancellation in writing. Without proof of cancellation, cancellation and no show fees will apply. See below for late cancellation and no show fees.
* Reservations are made by Net International Travel.

Cancellation Deadlines AND NO SHOW penalties ( see table below for high season dates )

A. Regular Season:

1) Cancellations received 2 days prior to arrival (working days) will not be charged.

2) Cancellations received less than 2 days prior to arrival will be charged full

cancellation fees (1 night).

B. High Season and August at Tel Aviv, Herzliya and Eilat Hotels;

Christmas – New Year period at Jerusalem and Eilat Hotels:

1) Cancellation made 7 and more days prior to arrival will not be charged.

2) Cancellations made less than 7 days up to 3 days of arrival – 1 night’s fee

will be charged.

3) Cancellation made less than 2 days prior to arrival – 2 night’s cancellation

fee will be charged.

C. No-show

1) Regular Season- 2 night’s cancellation fee will be charged or the full amount

of the reservation (the lesser of the two).

2) High Season and Holidays - will be charged for the entire period booked.

Valid up to 31 December, 2017 and we reserve the right to change and amend dates and

charges with prior notice.

* Fridays and Saturdays are not considered working days in Israel..

Please note the High Season periods for each hotel:

King David Passover & Succot
Dan Panorama Jerusalem Passover & Succot
Dan Jerusalem Passover & Succot
Dan Tel Aviv Passover & August
Dan Panorama Tel Aviv Passover & August
Dan Accadia Passover, August & Succot
Dan Caesarea  Passover & August
Dan Gardens Ashkelon Passover & August
Dan Eilat Passover & Christmas
Dan Panorama Eilat Passover & Christmas
Dan Gardens, Haifa Passover
Dan Carmel . Haifa Passover
Dan Panorama, Haifa Passover
Dan Boutique, Jerusalem Passover & Succot

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